IT Analyst at World Bank Group, Chennai

World Bank Group, Chennai invites job applications for IT Analyst post for the year 2021. The last date of application is 11 June 2021.

Eligibility
  • Master’s degree with 2 years relevant experience specified in technical and functional competency or bachelor’s degree with a minimum of 4 years of most relevant experience specified in technical and functional competency.
  • Minimum 2 years Experience as a technical lead responsible for system design and implementation using MS Dynamics 365-Customer Service, Marketing and Sales Apps, Power Platform (Power Automate, Power Apps/Portals, Power BI), preferably in financial domain.
  • At least 2 years of proven experience in working on full life cycle implementations across multiple versions of Dynamics CRM/365.
  • WBG experience is a plus.
Roles & Responsibilities
  • Leading or participating in design and architecture sessions with key business users, collecting and documenting business processes and requirements for the system
  • Architecting the CRM system, related customizations, and reports to model the business and organizational process
  • Advising business users on standard methodologies for CRM, development, or integration processes
  • Balance business users requests and requirements with technical constraints
  • Work with business users to understand the requirement and conduct fit-gap analysis to map them to the OOB features/workarounds/Customizations.
  • Writing technical specifications for planned work, mocking up specifications, testing and deployment of development projects
  • Installing and maintaining versions of 3rd party products such as inGenius (CTI Integration)
  • Configuring the CRM system in contacts, customer service and sales functional areas,
  • Building and configuring CRM forms, views, dashboards, and workflows.
Important date

Closing date: 11 June 2021

For applications & more details, click below.

JOB POST: IT Analyst at World Bank Group, Chennai.

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